游園須知

歡迎您來到橫琴長隆劇院！

為確保每位賓客都能享有安全、舒適、愉悅的觀演體驗(yàn)，請您配合完成入場前安全檢查，仔細(xì)閱讀并遵守本《入場須知》內(nèi)容。

如有任何疑問，請與現(xiàn)場工作人員聯(lián)系，我們將竭誠為您服務(wù)！

祝您在橫琴長隆劇院觀演愉快！

1、安檢流程：

為保證公眾安全，進(jìn)入橫琴長隆劇院的賓客必須接受安全檢查，請您主動(dòng)配合安全檢查?；诎踩紤]，我們可能拒絕賓客攜帶個(gè)別物品進(jìn)入劇院。嚴(yán)禁攜帶以下物品進(jìn)入劇院：

●除以上物品外，劇院禁止攜帶任何裝有車輪的運(yùn)送用具入場（手推輪椅車、符合GB/T12996-2012《電動(dòng)輪椅車》國家標(biāo)準(zhǔn)且最大速度≤15KM/H的電動(dòng)輪椅車除外），包括但不僅限于：手推嬰兒車、帶輪子的運(yùn)送工具、自行車或兒童三輪腳踏車、滑板、滑行車、軸向冰鞋、有輪冷藏箱等。

●其他禁止攜帶的物品：酒精飲料、尺寸超過56cm×36cm×23cm（20寸）的行李箱、玩具槍、遙控玩具（含無人機(jī)）、鑼鼓、高音喇叭、攝影輔助三腳架、未經(jīng)允許的拍攝設(shè)備，違反相關(guān)法律規(guī)定的涉及政治、宗教、商業(yè)等印刷品、宣傳片、橫幅、彩旗等，以及其他任何可能造成危害或混亂的物品。

●劇院有權(quán)拒絕任何手提包、包裹等物品被攜帶進(jìn)入劇院，本劇院亦可提供有償貯存服務(wù)。

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2、為保障所有賓客安全、舒適的觀演環(huán)境，您不得進(jìn)行以下活動(dòng)：

●未經(jīng)劇院允許的出售、出租商品或服務(wù)，包括但不限于導(dǎo)游活動(dòng)、售賣劇院商品等。

●未經(jīng)劇院允許的集會(huì)、主題活動(dòng)、演講或行為藝術(shù)等。

●任何違法違規(guī)或危險(xiǎn)、擾亂秩序、具有破壞性等行為；如：威脅、毆打他人，堵塞應(yīng)急出口，無故占用樓梯，對賓客或工作人員使用侮辱性語言或不雅手勢，奔跑，攀爬、翻越欄桿等。

●違反電梯乘坐規(guī)定，做出影響扶梯正常安全運(yùn)行的行為。

●將允許進(jìn)入的載具或推車放置在身后拖行。

●在演出期間使用移動(dòng)設(shè)備、拍攝設(shè)備進(jìn)行錄像。

●挑逗、觸摸或投喂在劇院范圍內(nèi)展示的動(dòng)物。

●著裝暴露，穿戴不適宜、不雅或印有侮辱性語言的衣物。

●使用遮住部分面部的特效妝容，或用面罩、頭盔等遮蓋全臉或大部分臉，出于醫(yī)療或健康原因佩戴面罩或口罩除外。

●未在指定吸煙區(qū)域吸煙或使用電子煙。

●隨地亂扔垃圾或個(gè)人物品。

●法律明令禁止的其他行為。

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3、其他配合事項(xiàng)：

●根據(jù)公安機(jī)關(guān)的要求，為保障園區(qū)的安全，為賓客創(chuàng)造一個(gè)安全的體驗(yàn)環(huán)境，本園在安檢通道設(shè)有抓拍及錄像功能的攝像頭，將賓客入園信息實(shí)時(shí)傳送至地方公安系統(tǒng)。

●進(jìn)入觀演廳時(shí)請主動(dòng)出示門票，并自覺配合工作人員引導(dǎo)；普通座無需對號(hào)入座，先到先得，但不得以任何形式無故占座；其余座位等級(jí)請按門票座位號(hào)對號(hào)入座。

●演出過程中，部分演出環(huán)節(jié)存在演出互動(dòng)、巡游演出、光線昏暗及切換暗場等情況，請勿隨意走動(dòng)，如遇突發(fā)情況，請聽從現(xiàn)場工作人員的指引。

●演出運(yùn)用大量的聲、光、電、焰火等特效，環(huán)境封閉、視聽效果逼真，幽閉恐懼癥患者、有心臟病史、血壓異常及患有其他類似疾病的人士請審慎評(píng)估身體狀況后決定是否入場觀看，因隱瞞實(shí)情造成的一切后果由當(dāng)事人自行承擔(dān)。

●演出過程中，為了演員的安全考慮，請勿使用閃光燈；未經(jīng)允許，禁止錄像。

●如您購買園區(qū)套票、酒店房包票、年卡和其他體驗(yàn)類產(chǎn)品，需提供指紋、人像、證件號(hào)碼、聯(lián)系方式等必要信息（詳情請參閱《長隆度假區(qū)指紋/人像識(shí)別技術(shù)使用須知》）。

●照顧及監(jiān)管同行的兒童及長者，請勿讓同行兒童離開監(jiān)護(hù)人視線，劇院內(nèi)不得使用親子安全繩。不滿16周歲的游客必須由16周歲（含）以上游客陪同入場。

●賓客可攜帶供本人食用的食品及飲料進(jìn)場，但不得攜帶需加熱、在加熱、加工、冷藏或保溫的食品（如需加熱水食用的方便面及帶自熱功能的食品等）、帶有刺激性氣味的食品（如榴蓮等），以及其他不適宜帶入劇院的食品。

●視障人士攜帶導(dǎo)盲犬進(jìn)入劇院時(shí)，須遵守劇院相關(guān)規(guī)定，并聽從工作人員的指引和安排，詳情請參閱長隆官網(wǎng)、“長隆旅游”APP《預(yù)訂須知》中《導(dǎo)盲犬進(jìn)入度假區(qū)的相關(guān)規(guī)則》。

●為保障各位賓客的合法權(quán)益，請?jiān)谥付ㄊ燮秉c(diǎn)購票，以防偽票；售賣假票、炒賣門票行為違法，將追究法律責(zé)任。

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4、劇院權(quán)利：

●劇院實(shí)行一人一座一票制，所有人員入場觀看馬戲均需購買門票。為保障賓客安全及場內(nèi)秩序，觀演當(dāng)日年齡未滿3周歲，或身高未達(dá)1.0米的兒童及嬰兒不建議入場，若堅(jiān)持要求入場，則需購買兒童票，監(jiān)護(hù)人員需承擔(dān)對隨行兒童及嬰兒的看護(hù)責(zé)任。

●門票一經(jīng)出售，不可轉(zhuǎn)讓、退票（法律法規(guī)規(guī)定許可的情況除外）；在有效期內(nèi)僅作對應(yīng)場次入場使用，過期門票作廢。

●劇院出于惡劣天氣、劇院承載能力、健康與安全需要或其他必要原因的考慮，可能會(huì)臨時(shí)更改劇院開放時(shí)間或臨時(shí)關(guān)閉任何部分區(qū)域，暫?；蛉∠莩龆蛔鍪孪韧ㄖ瑢儆诓豢煽沽κ录?，不做任何退款或賠償。

●請留意保管好您隨身攜帶的物品，如有任何物品損壞或財(cái)務(wù)損失，本劇院恕不負(fù)責(zé)；對于在劇院范圍所有無人管理的物品，劇院有權(quán)做出認(rèn)為適當(dāng)?shù)奶幚怼?/span>

●劇院可能會(huì)在安排攝像、攝影或錄音，賓客進(jìn)入劇院視為同意將其肖像、聲音及影像用于公司業(yè)務(wù)、行政和運(yùn)營用途或其他合法目的。

●凡違反本劇院守則及劇院內(nèi)的安全守則或做出危險(xiǎn)、違法或無禮等行為的人士，或?yàn)楸Ｕ瞎舶踩⒅伟不蛑刃?，或園區(qū)認(rèn)為的特殊情況所需要等，劇院有權(quán)拒絕該等人士進(jìn)入劇院，或要求該等人士立即離開劇院而不作任何退款或補(bǔ)償。

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《入場須知》如中、英文本有任何不一致之處，一概以中文文本為準(zhǔn)。

橫琴長隆劇院將隨時(shí)為您提供優(yōu)質(zhì)服務(wù)。如需任何幫助，請咨詢現(xiàn)場工作人員或撥打客服熱線：0756-2993388。

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Admission Information

Welcome to Hengqin Chimelong Theater!

In order to ensure that every guest can enjoy a safe, comfortable and pleasant performance environment, please cooperate with the security check before your entry, and carefully read and comply with the contents of the Admission Instructions.

If you have any questions, please contact the on-site staff. We will be happy to serve you!

Enjoy your stay at Hengqin Chimelong Theater!

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1、Security check process:

In order to ensure public safety, all guests must accept security checks. Please take the initiative to cooperate with the security checks. For security reasons, we may not allow guests to bring some individual items into the theatre. The following items are strictly prohibited in the theatre:

●In addition to the above items, it is prohibited to bring any wheeled transport equipment in the theater, including but not limited to strollers, wheeled delivery vehicles, bicycles or children's tricycles, skateboards, scooters, axial skates, wheeled coolers, etc. The following items are allowed: hand-pushed wheelchairs and electric wheelchairs which follow the GB/T12996-2012 "Electric Wheelchairs" national standard and maximum speed of 15KM/H.

●Other prohibited items: Alcoholic beverages, suitcases larger than 56cm×36cm×23cm, toy guns, remote-controlled toys (including drones), gongs and drums, loudspeakers, photography auxiliary tripods, unauthorized shooting equipment, and political, religious, commercial and other printed materials, propaganda films, banners, flags, etc., in violation of relevant laws and regulations, as well as any other items that may cause harm or confusion.

●The theater reserves the right to refuse any handbag, package and other items to be carried into the theater, the theater may also provide paid storage services.

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2、To ensure a safe and comfortable performance environment for all guests, please don’t carry out the following activities:

●The sale or rental of goods or services without the permission of the Theatre, including but not limited to guided tours, sale of theatre merchandise, etc.

●Assemblies, themed events, speeches or performance art without the permission of the Theatre.

●Any illegal, dangerous, disorderly, destructive act; Such as: threatening, beating others, blocking emergency exits, occupying stairs without reason, insult ?or apply indecent gestures to guests or staff, running, climbing, climbing over railings, etc.

●Violate the elevator rules and affect the normal and safe operation of the escalator.

●Tow the allowed vehicle or cart ?behind.

●Video recording with mobile devices and filming equipment during the performance.

●Tease, touch or feed animals on display in the theatre.

●Wearing inappropriate revealing clothing with indecent or offensive language on it.

●Special effects makeup that covers part of your face, or cover all or most of your face with a mask, helmet, etc., except wearing a mask for medical or health reasons.

●Do not smoke or vape in designated smoking areas.

●Litter garbage or personal belongings.

●Other acts literally prohibited by law.

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3、Other Remarks:

●According to the requirements of the public security authorities, in order to ensure the safety of the visitors in the Resort and create a safe experience environment for guests, the Resort has set up cameras with the functions of capturing and recording at the security check channels to transmit your entry information to the local public security system in real time.

●Please show your tickets and cooperate with the staff when entering the auditorium. You can take any available ordinary seat as you want, first come first served; however, it is not allowed to occupy the seat without any reason in any form; for other seat classes, please take your seat according to the ticket number.

●The show also involves interaction, parade, dim light and dark scene switching. Please do not walk about. In case of emergencies, please follow the instructions of the on-site staff.

●A large number of special effects such as sound, light, electricity and fireworks are applied in the show. The environment is closed and the audiovisual effects are authentic. Those who have got claustrophobic, have a history of heart disease, have abnormal blood pressure or suffer from other similar diseases are advised to carefully evaluate your physical conditions before ?watching the show,

●For the safety of the performers, please do not use flash light during the performance. No video recording without permission.

●If you purchase park package tickets, hotel room tickets, annual pass and other related products, you need to provide fingerprint, portrait, ID number, contact information and other necessary information (please refer to the “Instructions for the Use of Fingerprint/Portrait Identification Technology in Chimelong Resort").

●Take care of the children and the elderly. Keep them under the sight of guardians. Do not use child safety ropes in the theatre. Guests under?the age of 16 must be accompanied by a tourist whose age are 16 or above to access to the theater.

●You can take food and beverages for yourself, excluding food that needs to be heated, being heated, processed, refrigerated or kept warm (such as instant noodles and self-heating foods that need to be served with heated water), food with pungent smell (such as durian), and other food that is not suitable for the theatre.

●The visually impaired shall abide by the relevant regulations of the theatre and follow the guidance and arrangement of the staff when bringing guide dogs into the theatre. For details, please refer to the "Rules for Guide Dogs entering the Resort" in the“Booking Instructions” of Chimelong.Com and Chimelong Tourism APP.

●To protect the legitimate rights and interests of all guests, please purchase tickets at designated sale points to prevent counterfeiting; Selling fake tickets, speculating in tickets is illegal, and will be investigated for legal responsibility.

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4、Theater Rights:

●Hengqin Chimelong Theater implements a one ticket for one seat system, and all visitors need purchase tickets to watch the circus show. In order to ensure the safety of guests and the order in the theater, children and infants under the age of 3 or under 1 meter in height are not recommended to enter the theater. If you insist on watching the show with child, you need to buy a child ticket, and the guardian must take good care of the children and infants.

●Once sold, tickets are non-transferable and non-refundable (except as permitted by laws and regulations); During the validity period, it is only ?available for corresponding show, and the expired tickets is invalid.

●In consideration of inclement weather, Theatre capacity, health and safety needs or other necessary reasons, the Theatre may temporarily change the opening hours or temporarily close some areas. In the event of force majeure, we may suspend ?or cancel ?the show without prior notice, and it is not involved with any refund or compensation.

●Please take good care of your belongings. The theatre will not be responsible for any damage or financial loss. The theater reserves the right to dispose all unattended items appropriately.?

●The Theatre may arrange for filming, photography or sound recording, and guests entering the Theatre shall be deemed to consent to the use of their portraits, voices and images for corporate, administrative and operational purposes or other lawful purposes.

●For visitor who violates this conduct code and the safety rules, acts in a dangerous, illegal or offensive manner, to protect public safety and order under some exceptional circumstances, we reserves the right to refuse your visit or require you to leave without refund or compensation of any kind .

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In the event of any inconsistency between the Chinese and English versions of the Admission Information, the Chinese version shall prevail.

Hengqin Chimelong Theater will provide you with high quality service any time. If you need any help, please consult with the on-site staff or call the customer service hotline: 0756-2993388.

長隆度假區(qū)內(nèi)的大部分營業(yè)區(qū)域允許并歡迎持證導(dǎo)盲犬前往。

視障人士攜帶導(dǎo)盲犬進(jìn)入長隆度假區(qū)（公園、酒店、馬戲場館）內(nèi)的營業(yè)場所前，應(yīng)出示殘疾人證、導(dǎo)盲犬工作證、動(dòng)物健康免疫證明和犬類登記證。

進(jìn)入度假區(qū)后，請務(wù)必確保導(dǎo)盲犬一直佩戴導(dǎo)盲鞍并在主人的牽引下。

度假區(qū)內(nèi)暫不能提供導(dǎo)盲犬寄存或看管服務(wù)，建議有朋友或親人結(jié)伴而行。

度假區(qū)部分場所或設(shè)施（如公園和酒店內(nèi)的水上游玩區(qū)域，以及一旦進(jìn)入則可能引起導(dǎo)盲犬或園區(qū)、場館內(nèi)其它動(dòng)物產(chǎn)生應(yīng)激反應(yīng)的區(qū)域和設(shè)施等）限制導(dǎo)盲犬進(jìn)入，具體限制進(jìn)入的區(qū)域、設(shè)施和時(shí)段以各公園、馬戲場館及酒店現(xiàn)場規(guī)定為準(zhǔn)，請咨詢現(xiàn)場工作人員，并聽從其建議。

我們建議您盡早規(guī)劃行程，提前預(yù)訂酒店住房、樂園或馬戲門票等度假區(qū)相關(guān)服務(wù)，并在到達(dá)度假區(qū)最少24小時(shí)前致電客服電話400-883-0083，告知我們您將攜帶導(dǎo)盲犬的需求、已成功預(yù)訂的訂單詳情和行程安排等信息，以便我們?yōu)槟峁└玫姆?wù)。如您沒有提前告知，到達(dá)度假區(qū)后也可向相關(guān)營業(yè)場所現(xiàn)場工作人員尋求幫助，我們?nèi)詫⒈M可能滿足您的需要。

歡迎您來到橫琴長隆劇院！

為確保每位賓客都能享有安全、舒適、愉悅的觀演體驗(yàn)，請您配合完成入場前安全檢查，仔細(xì)閱讀并遵守本《入場須知》內(nèi)容。

如有任何疑問，請與現(xiàn)場工作人員聯(lián)系，我們將竭誠為您服務(wù)！

祝您在橫琴長隆劇院觀演愉快！

1、安檢流程：

為保證公眾安全，進(jìn)入橫琴長隆劇院的賓客必須接受安全檢查，請您主動(dòng)配合安全檢查?；诎踩紤]，我們可能拒絕賓客攜帶個(gè)別物品進(jìn)入劇院。嚴(yán)禁攜帶以下物品進(jìn)入劇院：

●除以上物品外，劇院禁止攜帶任何裝有車輪的運(yùn)送用具入場（手推輪椅車、符合GB/T12996-2012《電動(dòng)輪椅車》國家標(biāo)準(zhǔn)且最大速度≤15KM/H的電動(dòng)輪椅車除外），包括但不僅限于：手推嬰兒車、帶輪子的運(yùn)送工具、自行車或兒童三輪腳踏車、滑板、滑行車、軸向冰鞋、有輪冷藏箱等。

●其他禁止攜帶的物品：酒精飲料、尺寸超過56cm×36cm×23cm（20寸）的行李箱、玩具槍、遙控玩具（含無人機(jī)）、鑼鼓、高音喇叭、攝影輔助三腳架、未經(jīng)允許的拍攝設(shè)備，違反相關(guān)法律規(guī)定的涉及政治、宗教、商業(yè)等印刷品、宣傳片、橫幅、彩旗等，以及其他任何可能造成危害或混亂的物品。

●劇院有權(quán)拒絕任何手提包、包裹等物品被攜帶進(jìn)入劇院，本劇院亦可提供有償貯存服務(wù)。

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2、為保障所有賓客安全、舒適的觀演環(huán)境，您不得進(jìn)行以下活動(dòng)：

●未經(jīng)劇院允許的出售、出租商品或服務(wù)，包括但不限于導(dǎo)游活動(dòng)、售賣劇院商品等。

●未經(jīng)劇院允許的集會(huì)、主題活動(dòng)、演講或行為藝術(shù)等。

●任何違法違規(guī)或危險(xiǎn)、擾亂秩序、具有破壞性等行為；如：威脅、毆打他人，堵塞應(yīng)急出口，無故占用樓梯，對賓客或工作人員使用侮辱性語言或不雅手勢，奔跑，攀爬、翻越欄桿等。

●違反電梯乘坐規(guī)定，做出影響扶梯正常安全運(yùn)行的行為。

●將允許進(jìn)入的載具或推車放置在身后拖行。

●在演出期間使用移動(dòng)設(shè)備、拍攝設(shè)備進(jìn)行錄像。

●挑逗、觸摸或投喂在劇院范圍內(nèi)展示的動(dòng)物。

●著裝暴露，穿戴不適宜、不雅或印有侮辱性語言的衣物。

●使用遮住部分面部的特效妝容，或用面罩、頭盔等遮蓋全臉或大部分臉，出于醫(yī)療或健康原因佩戴面罩或口罩除外。

●未在指定吸煙區(qū)域吸煙或使用電子煙。

●隨地亂扔垃圾或個(gè)人物品。

●法律明令禁止的其他行為。

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3、其他配合事項(xiàng)：

●根據(jù)公安機(jī)關(guān)的要求，為保障園區(qū)的安全，為賓客創(chuàng)造一個(gè)安全的體驗(yàn)環(huán)境，本園在安檢通道設(shè)有抓拍及錄像功能的攝像頭，將賓客入園信息實(shí)時(shí)傳送至地方公安系統(tǒng)。

●進(jìn)入觀演廳時(shí)請主動(dòng)出示門票，并自覺配合工作人員引導(dǎo)；普通座無需對號(hào)入座，先到先得，但不得以任何形式無故占座；其余座位等級(jí)請按門票座位號(hào)對號(hào)入座。

●演出過程中，部分演出環(huán)節(jié)存在演出互動(dòng)、巡游演出、光線昏暗及切換暗場等情況，請勿隨意走動(dòng)，如遇突發(fā)情況，請聽從現(xiàn)場工作人員的指引。

●演出運(yùn)用大量的聲、光、電、焰火等特效，環(huán)境封閉、視聽效果逼真，幽閉恐懼癥患者、有心臟病史、血壓異常及患有其他類似疾病的人士請審慎評(píng)估身體狀況后決定是否入場觀看，因隱瞞實(shí)情造成的一切后果由當(dāng)事人自行承擔(dān)。

●演出過程中，為了演員的安全考慮，請勿使用閃光燈；未經(jīng)允許，禁止錄像。

●如您購買園區(qū)套票、酒店房包票、年卡和其他體驗(yàn)類產(chǎn)品，需提供指紋、人像、證件號(hào)碼、聯(lián)系方式等必要信息（詳情請參閱《長隆度假區(qū)指紋/人像識(shí)別技術(shù)使用須知》）。

●照顧及監(jiān)管同行的兒童及長者，請勿讓同行兒童離開監(jiān)護(hù)人視線，劇院內(nèi)不得使用親子安全繩。不滿16周歲的游客必須由16周歲（含）以上游客陪同入場。

●賓客可攜帶供本人食用的食品及飲料進(jìn)場，但不得攜帶需加熱、在加熱、加工、冷藏或保溫的食品（如需加熱水食用的方便面及帶自熱功能的食品等）、帶有刺激性氣味的食品（如榴蓮等），以及其他不適宜帶入劇院的食品。

●視障人士攜帶導(dǎo)盲犬進(jìn)入劇院時(shí)，須遵守劇院相關(guān)規(guī)定，并聽從工作人員的指引和安排，詳情請參閱長隆官網(wǎng)、“長隆旅游”APP《預(yù)訂須知》中《導(dǎo)盲犬進(jìn)入度假區(qū)的相關(guān)規(guī)則》。

●為保障各位賓客的合法權(quán)益，請?jiān)谥付ㄊ燮秉c(diǎn)購票，以防偽票；售賣假票、炒賣門票行為違法，將追究法律責(zé)任。

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4、劇院權(quán)利：

●劇院實(shí)行一人一座一票制，所有人員入場觀看馬戲均需購買門票。為保障賓客安全及場內(nèi)秩序，觀演當(dāng)日年齡未滿3周歲，或身高未達(dá)1.0米的兒童及嬰兒不建議入場，若堅(jiān)持要求入場，則需購買兒童票，監(jiān)護(hù)人員需承擔(dān)對隨行兒童及嬰兒的看護(hù)責(zé)任。

●門票一經(jīng)出售，不可轉(zhuǎn)讓、退票（法律法規(guī)規(guī)定許可的情況除外）；在有效期內(nèi)僅作對應(yīng)場次入場使用，過期門票作廢。

●劇院出于惡劣天氣、劇院承載能力、健康與安全需要或其他必要原因的考慮，可能會(huì)臨時(shí)更改劇院開放時(shí)間或臨時(shí)關(guān)閉任何部分區(qū)域，暫停或取消演出而不做事先通知，屬于不可抗力事件，不做任何退款或賠償。

●請留意保管好您隨身攜帶的物品，如有任何物品損壞或財(cái)務(wù)損失，本劇院恕不負(fù)責(zé)；對于在劇院范圍所有無人管理的物品，劇院有權(quán)做出認(rèn)為適當(dāng)?shù)奶幚怼?/span>

●劇院可能會(huì)在安排攝像、攝影或錄音，賓客進(jìn)入劇院視為同意將其肖像、聲音及影像用于公司業(yè)務(wù)、行政和運(yùn)營用途或其他合法目的。

●凡違反本劇院守則及劇院內(nèi)的安全守則或做出危險(xiǎn)、違法或無禮等行為的人士，或?yàn)楸Ｕ瞎舶踩⒅伟不蛑刃?，或園區(qū)認(rèn)為的特殊情況所需要等，劇院有權(quán)拒絕該等人士進(jìn)入劇院，或要求該等人士立即離開劇院而不作任何退款或補(bǔ)償。

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《入場須知》如中、英文本有任何不一致之處，一概以中文文本為準(zhǔn)。

橫琴長隆劇院將隨時(shí)為您提供優(yōu)質(zhì)服務(wù)。如需任何幫助，請咨詢現(xiàn)場工作人員或撥打客服熱線：0756-2993388。

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Admission Information

Welcome to Hengqin Chimelong Theater!

In order to ensure that every guest can enjoy a safe, comfortable and pleasant performance environment, please cooperate with the security check before your entry, and carefully read and comply with the contents of the Admission Instructions.

If you have any questions, please contact the on-site staff. We will be happy to serve you!

Enjoy your stay at Hengqin Chimelong Theater!

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1、Security check process:

In order to ensure public safety, all guests must accept security checks. Please take the initiative to cooperate with the security checks. For security reasons, we may not allow guests to bring some individual items into the theatre. The following items are strictly prohibited in the theatre:

●In addition to the above items, it is prohibited to bring any wheeled transport equipment in the theater, including but not limited to strollers, wheeled delivery vehicles, bicycles or children's tricycles, skateboards, scooters, axial skates, wheeled coolers, etc. The following items are allowed: hand-pushed wheelchairs and electric wheelchairs which follow the GB/T12996-2012 "Electric Wheelchairs" national standard and maximum speed of 15KM/H.

●Other prohibited items: Alcoholic beverages, suitcases larger than 56cm×36cm×23cm, toy guns, remote-controlled toys (including drones), gongs and drums, loudspeakers, photography auxiliary tripods, unauthorized shooting equipment, and political, religious, commercial and other printed materials, propaganda films, banners, flags, etc., in violation of relevant laws and regulations, as well as any other items that may cause harm or confusion.

●The theater reserves the right to refuse any handbag, package and other items to be carried into the theater, the theater may also provide paid storage services.

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2、To ensure a safe and comfortable performance environment for all guests, please don’t carry out the following activities:

●The sale or rental of goods or services without the permission of the Theatre, including but not limited to guided tours, sale of theatre merchandise, etc.

●Assemblies, themed events, speeches or performance art without the permission of the Theatre.

●Any illegal, dangerous, disorderly, destructive act; Such as: threatening, beating others, blocking emergency exits, occupying stairs without reason, insult ?or apply indecent gestures to guests or staff, running, climbing, climbing over railings, etc.

●Violate the elevator rules and affect the normal and safe operation of the escalator.

●Tow the allowed vehicle or cart ?behind.

●Video recording with mobile devices and filming equipment during the performance.

●Tease, touch or feed animals on display in the theatre.

●Wearing inappropriate revealing clothing with indecent or offensive language on it.

●Special effects makeup that covers part of your face, or cover all or most of your face with a mask, helmet, etc., except wearing a mask for medical or health reasons.

●Do not smoke or vape in designated smoking areas.

●Litter garbage or personal belongings.

●Other acts literally prohibited by law.

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3、Other Remarks:

●According to the requirements of the public security authorities, in order to ensure the safety of the visitors in the Resort and create a safe experience environment for guests, the Resort has set up cameras with the functions of capturing and recording at the security check channels to transmit your entry information to the local public security system in real time.

●Please show your tickets and cooperate with the staff when entering the auditorium. You can take any available ordinary seat as you want, first come first served; however, it is not allowed to occupy the seat without any reason in any form; for other seat classes, please take your seat according to the ticket number.

●The show also involves interaction, parade, dim light and dark scene switching. Please do not walk about. In case of emergencies, please follow the instructions of the on-site staff.

●A large number of special effects such as sound, light, electricity and fireworks are applied in the show. The environment is closed and the audiovisual effects are authentic. Those who have got claustrophobic, have a history of heart disease, have abnormal blood pressure or suffer from other similar diseases are advised to carefully evaluate your physical conditions before ?watching the show,

●For the safety of the performers, please do not use flash light during the performance. No video recording without permission.

●If you purchase park package tickets, hotel room tickets, annual pass and other related products, you need to provide fingerprint, portrait, ID number, contact information and other necessary information (please refer to the “Instructions for the Use of Fingerprint/Portrait Identification Technology in Chimelong Resort").

●Take care of the children and the elderly. Keep them under the sight of guardians. Do not use child safety ropes in the theatre. Guests under?the age of 16 must be accompanied by a tourist whose age are 16 or above to access to the theater.

●You can take food and beverages for yourself, excluding food that needs to be heated, being heated, processed, refrigerated or kept warm (such as instant noodles and self-heating foods that need to be served with heated water), food with pungent smell (such as durian), and other food that is not suitable for the theatre.

●The visually impaired shall abide by the relevant regulations of the theatre and follow the guidance and arrangement of the staff when bringing guide dogs into the theatre. For details, please refer to the "Rules for Guide Dogs entering the Resort" in the“Booking Instructions” of Chimelong.Com and Chimelong Tourism APP.

●To protect the legitimate rights and interests of all guests, please purchase tickets at designated sale points to prevent counterfeiting; Selling fake tickets, speculating in tickets is illegal, and will be investigated for legal responsibility.

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4、Theater Rights:

●Hengqin Chimelong Theater implements a one ticket for one seat system, and all visitors need purchase tickets to watch the circus show. In order to ensure the safety of guests and the order in the theater, children and infants under the age of 3 or under 1 meter in height are not recommended to enter the theater. If you insist on watching the show with child, you need to buy a child ticket, and the guardian must take good care of the children and infants.

●Once sold, tickets are non-transferable and non-refundable (except as permitted by laws and regulations); During the validity period, it is only ?available for corresponding show, and the expired tickets is invalid.

●In consideration of inclement weather, Theatre capacity, health and safety needs or other necessary reasons, the Theatre may temporarily change the opening hours or temporarily close some areas. In the event of force majeure, we may suspend ?or cancel ?the show without prior notice, and it is not involved with any refund or compensation.

●Please take good care of your belongings. The theatre will not be responsible for any damage or financial loss. The theater reserves the right to dispose all unattended items appropriately.?

●The Theatre may arrange for filming, photography or sound recording, and guests entering the Theatre shall be deemed to consent to the use of their portraits, voices and images for corporate, administrative and operational purposes or other lawful purposes.

●For visitor who violates this conduct code and the safety rules, acts in a dangerous, illegal or offensive manner, to protect public safety and order under some exceptional circumstances, we reserves the right to refuse your visit or require you to leave without refund or compensation of any kind .

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In the event of any inconsistency between the Chinese and English versions of the Admission Information, the Chinese version shall prevail.

Hengqin Chimelong Theater will provide you with high quality service any time. If you need any help, please consult with the on-site staff or call the customer service hotline: 0756-2993388.